FAQ From Home Buyers

Building solid client relationships is crucial for property agents. They provide services such as answering questions, offering consultations, and managing legal and banking matters. Handling unusual queries with professionalism is essential. Property agents play a key role in educating inexperienced buyers, earning appreciation for their reliability. It’s important to be prepared and professional in addressing any client questions.

Here are few frequently asked questions from home buyers!

What comes with the place?

Partially or Fully furnish? Let your buyers know what is included! Some buyers prefer partially while some prefer fully furnish. If your buyers have pets ask them go for partially furnish units. Fully furnish usually cost a bit more then partially furnish. Understand your buyer’s financial status, then cater according their financial status.

Do you guys have stamp duty waive?

The answer is, Yes! Malaysia is currently having a first-home-buyer program waving off 75% stamp duty until December 2023. The program has a time limit, so make sure to promote it often to your buyers!

Is it negotiable?

Buyers will often ask if the price is negotiable. It really depends on the project. Sub-sales projects can be negotiate. However, developers projects are usually fixed. Ask more questions about their budget and financial status. This would be a good idea for you to learn more about your buyer’s profile.

Is there any more discounts?

If you do have special deals to give to your client you should give it! However, if you, just let your clients know that its the best you can give. For sub-sale projects, you are the bridge between the house owner and buyer. You negotiate on behalf of the home buyer and home owner. It is possible to ask for a special deal if the owner is willing to give. Just make sure to communicate with both parties, owner and buyer.

Let’s face it, buying or selling property can be a headache. As a property agent, navigating the tedious process of purchasing a house is part of the job. Knowing your client’s needs helps filter out unsuitable projects, saving time. In cases where your portfolio lacks a fitting project, consider co-brokering with another agent who has a suitable unit. Don’t hesitate to collaborate with other agents to meet your client’s requirements.

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